Frequently asked questions
Orders:
1. How much does shipping cost?
⥤ Inside Dhaka: 80 Taka, Outside Dhaka: 150 Taka, Betside Dhaka: 100 Taka
2. Can I get a discount?
⥤ you will only receive a discount when an offer is running.
3. Why should I order online?
- Save your time
- Less stressful
- Many varieties to select
- More bonuses and discount deals or
- Easier to send products to distant places
Shipping:
1. When will my order ship?
⥤ Once your delivery was confirmed the following day
2. How are my products shipped?
⥤ Your items will be shipped in food-grade foil packs.
3. When will my products arrive?
⥤ Areas in and around Dhaka will receive your product within 2 to 4 days, while areas outside of Dhaka will receive it within 3 to 5 days.
4. Why hasn’t my shipment arrived?
⥤ Your package may be taking longer than usual because the delivery agency is having a problem.
Payment:
What types of payment do you accept?
We accept payment via rocket, bkash, nogod, and cash on delivery.
Returns and Exchanges
At Jannat Baby Food, we want you to be completely satisfied with your purchase. If you’re not happy with your order, here’s how you can exchange it:
- Exchange Period : You may exchange your item within 3 days of receiving your order.
- Condition for Exchange : The product must be in its original packaging , and you must include the original receipt .
- How to Exchange : Hand over the item to our delivery man when they arrive.
- Final Sale Items : All clearance items are final sale and cannot be returned or exchanged.
Costs :
- No additional shipping or restocking fees will apply.
- However, the original shipping fee from your order will not be refunded .
Shipping Information
Inside Dhaka
- Delivery Time: 2 – 4 working day
- Price: 80 BDT
Beside Dhaka
- Delivery Time: 2 – 4 working days
- Price: 100 BDT
Outside Dhaka
- Delivery Time: 3 – 5 working days
- Price: 150 BDT
Additional Notes
- Shipping costs are estimates based on weight.
- Large or unusual package dimensions may result in higher costs.
- Shipping restrictions may apply to certain products and destinations.